ABSTRACT
Thailand has one of Asia's fastest-growing economies, but many people are still unfamiliar with E-Commerce. because of the covid-19 pandemic, which forces many customers to use E-Commerce platforms. The purpose of this study is to look into the factors that influence a company's decision to adopt online shopping in Thailand. The goal of this study is to look into the factors that influence customers' concerns when using an E-Commerce platform in Thailand, as well as the types of customers who use online platforms during the COVID-19 pandemic. EFA used data collection and process interviews as qualitative and data analysis techniques in this study. The sample for this study was derived from a survey of customers who use E-Commerce platforms. The result showed 5 groups of component factors, consisting of 1. Customer trust and Transportation, 2. Product review and quality, 3. Promotion, 4. Commercial images and Financial, and 5 Advertising media. © 2022 IEEE.
ABSTRACT
Air cargo is growing exponentially and can become one of the main revenues for aviation sector. With the COVID-19 crisis, air cargo plays an important role for deliver much-needed products such as vaccine or medical supplies. Moreover, E-commerce is also affecting the growth of air cargo industry. The purpose of this study is to explore the current state of air cargo industry and explore the challenges that air cargo industry will meet after the pandemic ends. The result shows that capacity shortage is the most significant challenges that air cargo need to consider in order to cope with rapid demand. The second factor is speed which is also important since customers demanding for the fast delivery. © 2021 IEEE.